At vapesaustralia.com.au (Vapes Australia), we’re committed to getting your order to you quickly and reliably. Please take a moment to read through our shipping policy before placing your order.
Order Processing
We aim to process all orders within 1–2 business days.
Orders placed on weekends or public holidays will be handled on the next business day.
Shipping Options & Delivery Times
We currently offer the following shipping methods:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (depending on your location)
Note: Delivery times are estimates only and may be affected by external factors such as courier delays, public holidays, or extreme weather conditions.
Shipping Cost
Shipping fees are calculated at checkout based on your delivery address and selected shipping method.
All charges will be clearly displayed before you confirm your order.
Tracking Your Order
Once your order has been dispatched, we’ll send you a tracking number via email so you can follow your parcel’s progress.
Lost or Damaged Deliveries
If your order hasn’t arrived or has been damaged in transit, please contact us at 📧 [email protected] within 7 days of the expected delivery date.
We’ll do our best to resolve the issue promptly.
International Shipping
At this stage, we only ship within Australia.
We’re working on offering international delivery in the near future — stay tuned!